PET POLICY
Bringing your dog to the office is a fantastic perk! Research shows that pets at work can boost productivity and enhance employee engagement. However, it’s important to follow our guidelines to ensure a safe and comfortable environment for everyone, including those who may not be pet lovers.
To maintain this balance, we’ve partnered with PetScreening, a secure third-party service that keeps all your pet’s information in one place. Before bringing your pet to work, please complete a PetScreening application. There is a $20 annual fee for this service. Assistance Animals are exempt from this fee, though necessary documentation is required.
PetScreening also makes it easy to share your pet’s records with housing providers, hotels, groomers, doggy daycares, walkers, sitters, vets, and more.
Thank you for helping us create a pet-friendly and considerate workspace for all!
HOW DO I SIGN UP?
SELECT A LOCATION
Questions? We've Got Answers!
Are there any dog breed restrictions?
During your application process, you will be given a FIDO Score from PetScreening. We have set certain parameters regarding certain known ‘aggressive breeds’ of dogs. Having a low FIDO score or your dog being in the ‘restricted’ tier does not mean your dog will be instantly denied.
Your location team reviews all applications and approves them on a case by case basis. We take into account age, weight, breed, vaccination history, etc.
We love your furry friend as much as you, but please do not bring them in until they are approved.
What pets can I bring?
Our Pet Policy is strict on what animals are allowed in our space. If you have any questions regarding our Pet Policy please ask your Community Manager or send an email to support@downtownworks.com and we will be happy to assist with your questions.
Why is there a cost?
We have partnered with PetScreening to provide a streamlined application process for all pets. Downtown Works does not make any money or charge any additional fees for bringing pets into our spaces.
PetScreening Pricing Breakdown:
The cost for household pets is $20 for the first Pet Profile and $15 for each additional Pet Profile. There is no charge ($0) for assistance animal accommodation requests or no pet/animal profiles.
All profiles are valid for one year upon activation. Household Pet Profiles can be renewed for an additional year at a discounted rate. Please click here for more information on Renewal Terms. There is no charge to renew assistance animal profiles or no pet/animal profiles.
How do you validate accomodation requests?
When a Requester (animal owner) submits a reasonable accommodation request, the request goes through a comprehensive legal review process that adheres to HUD and FHAct guidelines.
During the review process, PetScreening’s Assistance Animal Review Team contacts the support animal owner’s (Requester) third-party health care provider to validate the document’s authenticity and never inquires about the specific nature of a disability.
(The FHAct provides that reliable and credible documentation that meet the test of reasonableness may be requested. Documentation must affirm the animal owner has a disability and a disability-related need for the animal. A letter from a medical doctor, social worker, or mental health professional are acceptable sources of documentation.) Learn More
Downtown Works does not validate these requests, any questions about your Accommodation Request must go through PetScreening.
How long does it take to process my application?
A household pet profile have an instantaneous turn around time. The review time for assistance animal accommodation requests is 2-5 business days.
If the review time takes longer, this likely means the PetScreening team is waiting for validation from the third-party health-care provider or more information is needed from the animal owner.
What if I need help figuring out PetScreening?
Great question. PetScreening has 24/7 support and a Helpdesk that provides answers to FAQ and concerns. You can find that here!